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Have a question about a Reid bike, eBike or electric scooter?

Please contact the stockist, retailer or website where you originally made your Reid Bikes purchase.
They will be best placed to assist with your inquiry.
Find your local Reid Bikes retailer

Customer support

Need help with your Reid bike, eBike or eScooter?

If you have a question about a product, need technical information or require help after purchasing a Reid, start by checking our support resources below:

Chat to our warranty team

If your inquiry is directly related to warranty, please get in touch with 
our warranty team who will be able to help with all queries regarding spare parts, product problems and any other warranty issues.

Tel: 833 916 4672

Line monitored Monday-Friday 9am-6pm Central Time Zone. 

You can also leave a voicemail, please include as much detail as you can and we will get back to you as soon as possible.

Find a local Reid Bikes stockist

Want to see a Reid bike in person? 
Find your nearest Reid Bikes retailer and get expert help choosing your next bike.

Find a retailer
A mountain biker stands on a dirt trail in a forest, holding a red Reid mountain bike. The rider is wearing a black t-shirt, black shorts, and a helmet with blue goggles.

Interested in becoming a Reid Bikes dealer?

Are you an independent bike shop, bicycle dealer, or cycling business looking for a new brand to add to your lineup? Reid Bikes offers a diverse selection of affordable bicycles designed for everyday riding, commuting, recreation, and adventure.

Learn more

Contact us

If you can't find the information you need in our support resources above, you can contact the Reid Bikes team using the form below, and we'll get back to you shortly.

In the first instance, please contact the retailer or website where you originally made your purchase.
They have access to your order details and will be best placed to assist with your enquiry.