Contact us

Related:

Have a question about a Reid bike, eBike or electric scooter?

Please contact the retailer or website where you originally made your purchase.
They have access to your order details and will be best placed to assist with your enquiry.
Find your local Reid Bikes retailer

Customer support

Need help with your Reid bike, eBike or eScooter?

If you have a question about a product, need technical information or require help after purchasing a Reid, start by checking our support resources below:

Chat to our warranty team

If your enquiry is directly related to warranty, please get in touch with 
our warranty team who will be able to help with all queries regarding spare parts, product problems and any other warranty issues.

Tel: 833 916 4672

Line monitored Monday-Friday 9am-6pm Central Time Zone. 

You can also leave a voicemail, please include as much detail as you can and we will get back to you as soon as possible.

Find a Reid Bikes retailer near you

Want to see a Reid bike in person?
Find your nearest authorized Reid Bikes retailer and get expert help choosing your next bike.

Find a retailer

Contact us

If you can't find the information you need in our support resources above, you can contact the Reid Bikes team using the form below, and we'll get back to you shortly.

In the first instance, please contact the retailer or website where you originally made your purchase.
They have access to your order details and will be best placed to assist with your enquiry.